Privacy & Terms

Privacy and terms.

Anchor & Bloom is committed to protecting client privacy and keeping health information secure.

Emergency support

This service is not suitable for crisis situations and this website is not monitored for crisis support. If you are in immediate danger, call 911 or go to your nearest emergency department.

Personal health information

Appointment details, intake forms, and payment information are handled through secure clinical systems.

Cancellation policy

Appointments require 24 hours' notice for cancellation or rescheduling. Late cancellations or missed appointments will be charged the full session fee.

Insurance and payment

Insurance receipts and payment workflows are handled through Jane. Direct billing availability depends on final Jane insurer setup. Psychotherapy services are HST-exempt.