Fees, insurance & claims

Manulife therapy coverage in Ontario.

Your Manulife plan may cover psychotherapy, but the Manulife name alone does not tell you what will be reimbursed. Check your own plan for the clinician’s exact title, the amount available, and any limit per session. We are not affiliated with Manulife and cannot guarantee coverage.

A quick way to check before you book.

Sign in to your Manulife plan member account and open your benefits booklet. If the wording is unclear, contact member services with your clinician's name and registration title.

Here is a question you can use.

“I am considering psychotherapy with [clinician name], a Registered Psychotherapist (Qualifying). Does my plan cover this provider title? How much would it reimburse for a $160 session, and how much coverage do I have left?”

Use the title and fee shown on your chosen clinician's profile. If the appointment is for your child, ask about their coverage as a dependent.

Manulife's group benefits help page explains how to check your coverage and submit a claim. You can also find your clinician's profile before contacting the insurer.

What is specific to Manulife.

  • Ask whether the plan covers a Registered Psychotherapist and a Registered Psychotherapist (Qualifying). Check the title on your chosen clinician’s profile before you call.
  • If the plan participates in TELUS eClaims, Katelyn can often submit the claim. If it does not, pay through Jane and upload the receipt.
  • Ask about the annual maximum and any per-session cap before you assume a $160 to $180 session will be paid in full.

Ask these four questions

The booklet beats a search result.

Provider title

Does the plan cover a Registered Psychotherapist, and does it cover a Registered Psychotherapist (Qualifying)?

Annual maximum

How much remains this year, and is there a per-session cap?

Claim method

Do you submit receipts, or can a clinic submit through TELUS eClaims or the insurer portal?

Session type

Does the plan treat couples therapy differently from individual psychotherapy?

Common questions about Manulife.

Does Manulife cover a Registered Psychotherapist?

Many Manulife plans do. Some do not. The only reliable answer is your booklet or a call to member services. Ask for the exact title, including whether Registered Psychotherapist (Qualifying) is covered.

Can Anchor & Bloom direct bill Manulife?

Only when the clinician, the Manulife plan, and TELUS eClaims all allow it. That is currently available through Katelyn when the plan participates. We confirm when you book.

Confirm the plan, then book if the fit is right.

The free consultation can include a coverage check. It does not guarantee a paid claim.

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