Fees, insurance & claims

Sun Life and psychotherapy in Ontario.

Sun Life left TELUS eClaims in 2022 and uses its own claims process. If your Sun Life plan covers a Registered Psychotherapist, you pay through Jane and submit the receipt in the Sun Life member portal. We are not affiliated with Sun Life, and we cannot promise reimbursement.

What is specific to Sun Life.

  • Sun Life is not on TELUS eClaims, so we do not direct bill Sun Life claims.
  • Ask member services whether the plan covers a Registered Psychotherapist, and separately a Registered Psychotherapist (Qualifying).
  • Submit the Jane receipt through the Sun Life app or member portal. Timing depends on the plan.

Ask these four questions

The booklet beats a search result.

Provider title

Does the plan cover a Registered Psychotherapist, and does it cover a Registered Psychotherapist (Qualifying)?

Annual maximum

How much remains this year, and is there a per-session cap?

Claim method

Do you submit receipts, or can a clinic submit through TELUS eClaims or the insurer portal?

Session type

Does the plan treat couples therapy differently from individual psychotherapy?

Common questions about Sun Life.

Does Sun Life cover a Registered Psychotherapist?

Many Sun Life plans do. Some do not. The only reliable answer is your booklet or a call to member services. Ask for the exact title, including whether Registered Psychotherapist (Qualifying) is covered.

Can Anchor & Bloom direct bill Sun Life?

No. Sun Life is not on TELUS eClaims. Pay through Jane and submit the receipt in the Sun Life portal.

Confirm the plan, then book if the fit is right.

The free consultation can include a coverage check. It does not guarantee a paid claim.

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